My niece and I had
a wonderful trip, and all of the arrangements you made were perfectly
fabulous for enabling us to check-in and out of hotels, take tours,
trains, etc. with no problems whatsoever. I was amazed at the ease of
the process.

I certainly appreciate the time and effort you put in to helping our
trip move along so smoothly. It made an enormous difference to us in
our enjoyment of the trip.

Again, many thanks for your help with our trip.

All best, Margaret Hager

Scenic Norway + Stockholm & Helsinki Tour

Hi Berniece,

I thought I would fill you in on my impressions regarding our trip.

The entire tour was as perfect as it can be. We had good weather while in the cities when touring/walking around (cool and either cloudy or sunny) and excellent weather in the Fiords (sunny and cool). That was very lucky as I know it is unusual to get so many sunny days in a row in the mountain areas. The scenery was truly spectacular. We also were lucky with the other customers on the tour. No one was late, complained or was generally a pain. Everyone got along just great together.

Hotels: All the hotel were top notch. The service and food was excellent at each property.

Bus: A very nice, comfortable and clean bus. The driver, Michael, was super and could not be more accommodating.

Local Guides: Generally speaking, all were very good.

Tour Guide: Stephanie was great. She is very personable, highly knowledgeable and showed excellent enthusiasm throughout the tour. She could not have been more accommodating or helpful with the customers. We liked her commentary and never got tired of listening to her. She is very well organized and is careful to double check all the little details that can cause problems like forgotten luggage, dinner reservations, ferry schedules, etc. Due to her persistence, all went like clock work. That is partly luck but mostly skill and experience. Her command of the English language was excellent. We loved listening to her talk about all the details of Scandinavia. I have been on many tours and she certainly ranks one of the top guides I've experienced.

Our group of 6 had a super time and I'm sure the other passengers did as well. We will certainly recommend and sell your product. Robinson Tours did an excellent job.

Thank you for all your help. Please feel free to forward this to whomever may be interested.

Yours truly,

Barry Oehler
Owner
RMA Tours
Denver, CO

Hi Tom,
The trip went extremely well. Thank you for all your help on setting it up.
D. Cira

Greetings Tom,

Bob and I wanted you to know how much we enjoyed the Kristina Cruise. The
ship staff were uniformly pleasant and helpful and the arranged shore
excursions were well-planned. All-in-all it was the restful sort of low-key
tour we had hoped for.

Thanks for your help!

Julie and Bob Bianchi

I would like to thank you for your help in putting together my recent trip
to Estonia and St. Petersburg. I was very pleased with my drivers and
guides. My driver in Estonia was extremly helpful in dealing with the
cemetary upon my arrival in Tallinn, I needed to have some work done on a
headstone. I felt that in both countries the expense was well worth it. I
will not be going back to Russia but that is just a personal preference. I
do look forward to using your companies services in Estonia in the future.
Is it possible to use just a driver? There are still places that I would
like to visit where I will need a guide since they are very knowledgeable in
the history of the area but for example my driver in Estonia was very easy
to talk to and for just going to places where I do not need a guide anymore
such as going back to the museum in Viljandi just a driver would be helpful.
Does your company put together any packages for the Song Festival in
Tallinn? If so I would like information regarding that. Also if you do am I
able to choose my hotel. I have been VERY pleased with the Domina Il Marine
both times I have stayed there and it is a very convenient hotel. Please
extend my thanks and appreciation to the tour companies that provided the
drivers and guides in both places as I said before I was VERY pleased with
the service.
Thank You

Kirstin Ostrat

TOM,

I wanted let you know that we really had a great time in Norway. It is a awesome Country. We enjoyed every minutes of our time.
Your instruction was excellent, a very well organized travel agent. I look forward to visiting Norway again with my Grandchildren and my son when my Grandson graduates high school.
I have been to many European countries and other part of countries in the last 40 years, I was a flight attendant for KLM in 1960s, Norway is my favorite place to visit. Simply fantastic. I wished that we avoided the cruise, and spent more time in Norway.
Thank you very much for your perfect arrangement.
Yoshi and Bob Reverman

Ulla: Just a short note to summarize our trip. It could be considered an adventure, rather than a vacation.

First: The hotel Torni in Helsinki was great, very central and near fabulous restaurants. All the documents were waiting
for us at the front desk.
Second: The train ride to St. Petersburg was fine, especially in a first-class compartment.
Third: The cruise allowed a person to see things that a normal traveler wouldn't.

Recommendations: A person should stay 3 days - preferably in a downtown hotel - in both St. Petersburg and Moscow,
before and after the cruise. The docking port in Moscow is so far from the center - commute times
on the bus were too long - especially at rush hour.

Regards, Herb Marting

Hi Ulla,

I just got this nice email from happy clients, the McCourts. Thank you for all the great planning.

Anne Kennedy, CTC

Just wanted to thank you for all your help planning my trip with Mike to Scandinavia. We had a wonderful time and we were so impressed with how well organized everything was. All the arrangements were perfect and we've recommended that my parents take the exact same trip next summer (if they can)!