John Plump Jr

25 Oct 2017
Hi Berniece,
I just had a long chat with the travelers. The Scantour trip was excellent!! Everything was well paced and went off without a single hitch.
Regards,
John

Madelaine Einbinder

Sept 30, 2017 "Magic of Scandinavia and the Norwegian Fjords"
Dear Ulla,

I am happy to share my thoughts about our Scandinavian trip. We chose this trip because it included every city we wanted to see and the Sognefjord, but still allowed us a lot of free time without prearranged meals and activities. The half day city tours were perfect for us, and we took advantage of some of the optional tours too, but we researched a lot on our own and spent our free time seeing those sites that might not have appealed to the larger group. So I think the trip was really a great success for us!

I think that the one thing that made our trip exceptional was the expertise of our guide, Horacio Cavilli. I don't know if you know him personally, so in case you don't let me give you a little background. He was born in Italy, raised in Buenos Aires, and has lived in Copenhagen for many years. He was fluent in English and Spanish and Portuguese, although he was humble about his knowledge of Portuguese. When we first met our group in the hotel lobby in Copenhagen, I was a little apprehensive upon learning that Paul and I were the only English speakers in our group of 27. Everyone else was from Argentina or Brazil, so all information would have to be provided in three languages. My apprehension soon disappeared, as Horacio was expert at making sure all information was given in all three languages. (It even improved my Spanish a little.) He also was extremely knowledgeable concerning Danish, Norwegian and Swedish history, which helped immensely as we journeyed from place to place and learned how the history of the three countries was intertwined. He was energetic, cheerful even when there were minor inconveniences or bad weather, positive and kind with everyone. He was also willing to discuss pros and cons of Scandinavian social democracies while always being appropriate and respectful. And he had a terrific sense of humor! I'm not sure if there is some way you can convey this to his employer (apparently Dorothy Tours?) or whether there is a way I could do that myself. If so, please let me know how to do that.

Many thanks,
Madelaine (Einbinder)

Ronald Kaplan

9/28 - Land of the Fjords
They had a wonderful time!
Thought the trip was very well done.
Thank you so much
Nancy

Warren Estey

9/28/17 Iceland Self-Drive
Hi Ulla. We really enjoyed the trip and found it was very well organized. The iPad and informational materials were great. No complaints! In What other countries/regions do you use this format?
Best

William Spangler

10/10 Guided Iceland Circle
Hello Ulla,
Thank you for your follow-up. Yes I welcomed the Spanglers home and checked in to be sure all went well.
Indeed all planned went perfectly. . They had a fine time.
Thank you for helping me look like a hero by getting them what they wanted!
Appreciatively,
Wendy Wasserma

David Todd

August 10, 2017 Grand Tour of Iceland

Ulla,
What an amazing trip we are having. Astonishing sites with a versatile, well informed and endlessly good natured guide!

Emily

Richard Turnure

7/5/17 Helsinki and Tallinn arrangements
Ulla:
We returned yesterday from our trip and I cannot thank you enough for all your help. Both hotels were wonderful. Quiet and comfortable , but so convenient to the city centers. The tour in Finland, and both tours in Estonia were wonderful. We loved the tours and our guide and driver in Estonia!
The tours were so informative and interesting. And the ferry and transport were seamless
Thank you so much . We will definitely spread the word about all your wonderful help!
Sincerely,

Richard Trilling

7/5/17 Four Capitals tour
Hello, We have been up since 2:30 OSLO time but overall it was an easy though tiring travel day. Wonderful trip and you done good!
Richard

7/7 Four Capitals tour
I would love to tell you all about it.
The trip was wonderful. Since we were with Faye and Richard, we were happy. Overall, it was a great time. There are many things I'd like to comment on.
The hotels accommodations were very nice. The food was good, not outstanding, but adequate.
The people or other 'guests' on the tour were very nice.
I was able to do most of the activities, despite my walking issues.
I appreciated your speedy response when I panicked about checking in and getting the boarding pass.
The local tour guides were excellent.
The bus drivers were amazing.
For future references I found the trip very strenuous. I am sure if I could walk better, it would have been fine.
I was disappointed with Helsinki leg of the trip. We just didn't have enough time to get around. We had the tour, then had lunch, and by that time, we had to walk back to the ship and didn't get to go where we wanted.
The canal boat trips suggested in Stockholm and Copenhagen were lovely. My favorite thing in Oslo was the Vigeland Garden. It was amazing. Also, I loved that they took us to the ski jump and went in the simulator. That was so much fun.
The ferry boats were quite nice, considering how small the cabins are.
All in all, it was a wonderful experience. I think you get what you pay for. We had a lot of extra expense for meals that were not included. But we knew that going in. I like a tour that is more all inclusive.
So again, thank you for all your help and guidance to make this a memorable trip for us.
If there is anything else you would like to know, I'd be happy to respond.
Sincerely,
Marilyn Sniderman