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Kirstin Ostrat

I would like to thank you for your help in putting together my recent trip
to Estonia and St. Petersburg. I was very pleased with my drivers and
guides. My driver in Estonia was extremly helpful in dealing with the
cemetary upon my arrival in Tallinn, I needed to have some work done on a
headstone. I felt that in both countries the expense was well worth it. I
will not be going back to Russia but that is just a personal preference. I
do look forward to using your companies services in Estonia in the future.
Is it possible to use just a driver? There are still places that I would
like to visit where I will need a guide since they are very knowledgeable in
the history of the area but for example my driver in Estonia was very easy
to talk to and for just going to places where I do not need a guide anymore
such as going back to the museum in Viljandi just a driver would be helpful.
Does your company put together any packages for the Song Festival in
Tallinn? If so I would like information regarding that. Also if you do am I
able to choose my hotel. I have been VERY pleased with the Domina Il Marine
both times I have stayed there and it is a very convenient hotel. Please
extend my thanks and appreciation to the tour companies that provided the
drivers and guides in both places as I said before I was VERY pleased with
the service.
Thank You

Kirstin Ostrat

Joan Ehrenfeld

Hi Ulla,
Heres some comments about the Denmark bike tour I also sent this directly to Bike Denmark (they were really great the person who gave us the bikes, etc. was very helpful and informative!).

We just returned from the Best of Northern Sealand bicycle tour (June 17-22), and wanted to tell you how much we enjoyed the trip. The hotels were all excellent, both the rooms and the food! The bikes were also great perfectly suited for the roads and paths, and very comfortable. The route was also fantastic a wonderful mix of towns, farmland, forest, coast and magnificent castles. The directions were very clear and easy to follow. Altogether, it was a great way to see the country!
We do have a few recommendations, however, for improving the trip. First, it would be very helpful if the directions include more information about where lunch can and cannot be obtained. On the Hillerod-Roskilde trip, and also the Roskilde-Copenhagen day, we ended up not having lunch until we reached the final destination, because we didnt realize there was no place to buy anything during the second half of the route. It would have been helpful if the directions had told us this! Second, on a related note, it would be great if it were possible to have the option of paying each hotel an extra fee (say, 50 kroner) and be able to fix a picnic lunch (for example, a cheese sandwich and some yogurt and fruit) from the breakfast buffet. This would have made it both easier to get lunch, and also, as there were some beautiful places to stop and eat, easier to enjoy the landscape. Third, the directions should include some information about nature reserves and natural areas, in addition to the information about castles and museums. We passed a nature reserve (after Veksas?) on the way to Roskilde, and then another trail to an archeological site (??) at a rest stop on the highway into Roskilde, but because we hadnt had lunch, we just went on. Had we known about these sites, we would have planned better so that we had time to stop at them. I would guess that many others would also be interested in stopping at natural areas and nature reserves. Fourth, the directions should mention that museums and castles, etc., all close at 17:00, and actually start closing by 16:30, and often dont open until 10 or later, again so that it is possible to plan better. We spent a leisurely time walking around the Blixen house site, and arrived in Helsingor shortly before the Kronborg castle closed, and we didnt want to wait until 10:30 the next day to start seeing the castle, and then get a late start on the next days ride. So we only saw a small part of the castle.

Finally, there was one point at which the directions were unclear: Leaving Helsingor, after passing the Marienslot and riding along the path, one turns left and goes up the hill. At this point, the path breaks up into at least 4 dirt tracks: it was not at all clear which was the one we were to follow, as the description didnt correspond to what was visible from that point. We figured it out OK, but the directions here could be improved. Other than this point, the directions were really great!

Thanks again for a great trip, and feel free to quote us!
Joan and David Ehrenfeld

Robert Reverman


I wanted let you know that we really had a great time in Norway. It is a awesome Country. We enjoyed every minutes of our time.
Your instruction was excellent, a very well organized travel agent. I look forward to visiting Norway again with my Grandchildren and my son when my Grandson graduates high school.
I have been to many European countries and other part of countries in the last 40 years, I was a flight attendant for KLM in 1960s, Norway is my favorite place to visit. Simply fantastic. I wished that we avoided the cruise, and spent more time in Norway.
Thank you very much for your perfect arrangement.
Yoshi and Bob Reverman


David Gormley

I returned home from Scandinavia last night. Everything turned out very well, and I had a great time in all three countries that I visited. I think that my favorite city was Oslo, and I really enjoyed the bike trip in Denmark.

A few general items for you . . . .

The folks at Scandinavian Airlines were very pleasant. My luggage got lost this past Friday night when I flew back up from Copenhagen to Gothenburg, so I had no overnight supplies that night or fresh clothes yesterday. Fortunately, a helpful gate agent yesterday learned that the bag had just arrived in Gothenburg that morning, and she made sure that it was retagged and was loaded onto my Gothenburg-to-Copenhagen-to-Dulles-to-Columbus flights just minutes before my flight took off from Gothenburg for Copenhagen yesterday. The retagged bag did make it all the way to Columbus. Phew.

The Norway hotels that you found for me were all great. I especially liked Kvikne's in Balestrand. The dinner buffet there was amazing.

The Bike Denmark program was really relaxing and was very well organized. Everything worked out great at all of the hotels along the way during those five days.

Yolanda Hager

My niece and I had
a wonderful trip, and all of the arrangements you made were perfectly
fabulous for enabling us to check-in and out of hotels, take tours,
trains, etc. with no problems whatsoever. I was amazed at the ease of
the process.

I certainly appreciate the time and effort you put in to helping our
trip move along so smoothly. It made an enormous difference to us in
our enjoyment of the trip.

Again, many thanks for your help with our trip.

All best, Margaret Hager

Drake Wilson

Jack Drake- Norway customized package

HUGE SUCCESS !!!! Thank you SO MUCH! Drake & Mincberg were very happy with their trip. No complaints!! You did such a great job, especially putting up with my anxiety and multitude of questions!!


Larry, Lars, and Connie Berglund

Greetings Berniece,
The Berglunds wish to thank you for your great suggestions and help for Norway and Sweden in June. We loved Balestrand and were so glad you suggested two nights there rather than staying in Flam; the railway was fun though. Probably our second favorite place was the Hardanger Fjord and Eisfjord with its wonderful museum (I booked that day.) Hotel Esplanade in Stockholm was terrific and the people were so helpful. Oslo was perhaps the least interesting and there were many (near Eastern, perhaps) street beggers; not expected in a very prosperous, socialistic country.
Gotland was a highlight of the trip with Midsummer with our cousins; Lars had another 15 year old boy to chum with and that was very special.
ALL the lower cabins in Juno were noisy so it didn't really matter where you were. They gave Lars a separate cabin since the "triple" was no where near a triple and there were quite a number of empty cabins. The people on the upper deck said their cabins were very HOT, so I guess we were in a good spot for the cost. The weather on the canal trip was cold and rainy but the rest of our month was lovely and quite sunny, basically no rain.
Thanks again, Connie Berglund
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