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Hi Ulla, Jan Perkins and I are just back from our trip to Finland and St. Petersburg, and I am writing to thank you for making all the arrangements. It was pouring rain when we first arrived in Helsinki and in St. Petersburg (of course), but except for that we were blessed with sun and warm temperatures. Elena and Anastasia were both waiting for us when we got off the train and the ferry, and we had good experiences with both of them. We particularly liked the Sokos hotel for its very central location and their wonderful breakfasts.
Thanks again for all your help.
A travel agent recommended another company but they were really geared to people traveling on cruise ships. Scantours was on the same screen so I clicked and read about your tour to St Petersburg. But it was your work that was crucial, because once we were communicating with you, we got a sense that the company was not a con but was willing to work with us, answer our questions, make special arrangements for us. That gave us the confidence to believe that when we got to Helsinki, all the services we had paid for would materialize, the promised guides would appear, etc, etc. Scantours is lucky to have you, plus it is good to know they have an office and agent in the US.
Daniel Punt9/8/18 Norway
the trip was great! thank you so much for helping organize it. we were so busy we probably would not have had this come together in time if we hadn't worked with you. so appreciated!
we loved all of it. the delicious golden circle tour was particularly cool bc the food was great and provided some cultural insights and a nice variation to seeing the natural sites. the hotel in bergen was also really cool - an old wooden building that felt several hundred years old. i'll tell you more the next time i see you! dan
Boise Ski ClubSept 6, 2018 Group
Thanks for your follow up, you were on my list to email today.
Actually, Mary emailed me on Tuesday evening and said they group was very happy with the entire trip!.
There were a few small hiccups that Mary has indicated in her day by day follow up, which I have attached. Those hiccups sounds like it was a complete oversight on the onsite operator.
The guides/drivers were amazing as she stated and the food was incredible. They absolutely loved the Dragsvik Hotel over the Flam Fretheim Hotel, so it was a blessing it was sold out and we had to alter the itinerary a bit.
Bellingham GroupAug. 28, 2018: Group booking
I meant to contact you last week to just let you know all went so very well on the group trip. I had so many things to handle upon my return I just couldn’t take the time but am now letting you know I appreciate all of the help and arrangements. The group really enjoyed everything and were so happy to experience the three countries. The hotel in Bergen was great and a perfect location. The fjords were beautiful ….. the train trip from Flam was amazing…. And they also enjoyed the little town of Hoyanger. The Oren hotel was very quaint and the meals were delicious. The guides and drivers were wonderful….particularly the guide in Bergen and Copenhagen. I think the timing and pace worked well given the limited amount of days we had and what we had to cover but I do think some people felt the one day in Stockholm that we had for the tour was too long ( but I remember we needed to set it up that way ) Our driver from Oslo to Stockholm and also from Stockholm to Copenhagen couldn’t have been nicer. (Bjorn)
Also, the individual who went off on her own after Stockholm had a great experience meeting her relatives and all the car arrangements with your help came together just fine. She was thrilled with her trip.
All in all everyone was super happy with the tour and I think for many it made a dream become a reality. I know that I myself felt I made the right decision to work with you and not even consider another tour operator. Just wanted to share all of this and to thank you again for helping set up the trip and deal with all of the special requests
Tack sa mycket,
Gregory Moore7/15/18 Norway arrangements
The trip to Norway was fantastic! Hotels, transportation, boats, ships, locations, time spent at each place – all was just perfect. My husband, daughter and I are most appreciative!
Started our cruise out of Bergen in the outdoor hot tub! We had a perfect weather day on our fjord cruise. Even saw porpoises as we were having our breakfast one morning.
Maybe one day we will go to the tip top of Norway. So much of the world yet to see though.
Thanks for a great experience.
Edwin Joba7/2/18 Scenic Norway tour
Spoke to Mr. Joba today and they had a fantastic time. Everything was wonderful. Just wanted to share this with you.
John HissJune 26, 2018
Thanks so much for everything - our trip has been SO wonderful so far, and we really appreciate all your help!! For future travelers, the Hotel Husafell was really wonderful - it sits in a gorgeous valley and while there are no towns nearby, if someone is looking for a different part of Iceland and likes the outdoors, there are lots of things to do nearby and the hotel and restaurant are very good. Vik was also gorgeous - tons of waterfalls, horses and gorgeous fields full of lupines on the drive - but far away. We could have easily spent 2-3 more days in Iceland. And everything about our trip to Norway has been perfect. On to Sweden tomorrow!!
Trip was wonderful. We were extremely lucky with the weather - we had one beautiful day after another in Norway - lots and lots of sunshine and no rain. So spoiled!!! Iceland was rainy and cold, but it was fine. I loved the bus tour and seeing the beautiful scenery and the trip to the Blue Lagoon! Otherwise, I could probably skip returning to Iceland - was not impressed at all with Icelandair or the Reykjavik airport. Loved Oslo - definitely want to go back there someday, and the Norway scenery was breathtaking, and Bergen so interesting and charming. Everything we did was super fun! It was the perfect trip! Photo from Balestrand attached 🙂
You and Ulla did good!!! Thank you!