Hello Scantours friend,
My mother (95), brother, and myself just completed your “Land of the Fjords, Bergen – Oslo in 6 Days” and want to commend you on an excellent tour. The tour route traveled through the most beautiful parts of Norway, the accommodations were elegant and of the highest quality, the food absolutely delicious and abundant, and the coordination was seamless.
Our tour guide Ivres was warm, supportive, helpful, knowledgeable, handled all the details with skill,care, and ease, brought alive the history, culture, and geography of Norway, and was easy-going and quite delightful! He made a personal connection with everyone on the tour, and made us all feel welcome and connected with each other. He was patient and kind, even with limitations. My mother at age 95, used a walker, and my brother, who is obese, also used a walker, and Ivres related with each of them with the greatest acceptance, respect, kindness, support, and light hearted connection. I have a neck and spine injury, and your new bus was quite comfortable for my spine. Erik, our bus driver, drove with the greatest care, and we felt very safe and cared for by him throughout the tour. He too was very helpful and respectful with the limitations of my family.
Thank you for an excellent tour from beginning to end. I will highly recommend this tour and your company to others, and am copying this email to our travel agent for his consideration as well.
I would like to request a map that this tour took so that I can show the route to others who may be interested in taking the tour.
With sincere gratitude for your excellent services,
Marilynne
Randall Ballment
